Privacy Notice

POPIA Commitment

Tap Tip Tell is committed to lawful, minimal, and secure processing of personal information in line with the Protection of Personal Information Act, 4 of 2013.

Information we collect

• Service ratings, tags, and feedback submitted through the platform.
• Transaction metadata required to process tips via licensed PSP partners.
• Device identifier signals used to reduce duplicate or fraudulent submissions.
• Interaction context such as timestamp and approximate location context.

Device identifier use

• Device fingerprinting is used only for anti-fraud and anti-duplication controls.
• It is not used to profile you across unrelated websites or apps.

How information is used

• Process tip transactions and pass service feedback to participating businesses.
• Issue rewards where available and administered by participating businesses.
• Detect misuse and improve platform performance using anonymised insights.
• No direct marketing without explicit consent and no sale of personal data.

Retention

• Transaction/payment records: up to 5 years where legally required.
• Ratings and feedback records: up to 2 years from submission.
• Device identifier records: up to 12 months from last interaction.

Cross-border hosting

• Cloud providers may host data outside South Africa.
• Equivalent safeguards are applied to protect personal information under POPIA.

Your POPIA rights

• Access and correction of personal information.
• Deletion requests subject to mandatory legal retention duties.
• Objection to processing and complaints to the Information Regulator.

Cookies and analytics

• Essential cookies support core platform functionality and security.
• Optional analytics cookies help us improve performance and UX.
• You may adjust browser settings, but some features may not function correctly.

Contact and regulator

Contact us at info@t3tip.co.za for access, correction, deletion, or objection requests. You may also lodge a complaint with the Information Regulator of South Africa.