Legal
Terms of Use
T3 Engage Customer Terms of Use and Privacy Notice summary.
Version 1.0 — Effective 10 April 20261. What is T3 Engage?
T3 Engage (T3) is a digital platform operated by T3 Engage (Pty) Ltd. By tapping an NFC device or scanning a QR code and using the platform, you agree to these Terms of Use.
2. Tipping and payments
Tipping is voluntary. If you tip, payment is processed by a licensed Payment Service Provider. T3 does not store card details. Tips are final once authorised. If you believe you were charged incorrectly, contact info@t3tip.co.za within 7 days.
3. Ratings and feedback
Ratings and feedback are used to help participating businesses improve service. Feedback must be respectful and lawful. T3 may remove content that is abusive, false, or unlawful.
4. Rewards
Where rewards are offered, they are funded and administered by participating businesses, subject to their own terms and availability. Rewards are not exchangeable for cash.
5. Information collected
We may collect service ratings, feedback, payment transaction metadata, device identifier data for fraud prevention, and interaction context such as date/time and approximate location context.
6. Device fingerprint and fraud prevention
A non-personal device fingerprint may be used to prevent duplicate reviews and fraudulent interactions. It is not used to track you across external websites.
7. How we use information
We use data to process tips, transmit ratings and feedback, issue rewards, prevent misuse, and improve the platform with anonymised insights. We do not sell personal information and do not use direct marketing without consent.
8. Retention periods
Transaction and payment records are retained for 5 years where required. Ratings and feedback are retained for up to 2 years. Device identifier data is retained for up to 12 months from last interaction.
9. Cross-border data transfers
Cloud providers may process data outside South Africa. T3 applies equivalent data protection safeguards aligned with POPIA obligations.
10. POPIA rights
You may request access, correction, deletion (subject to legal retention duties), or objection to processing. You may lodge a complaint with South Africa's Information Regulator.
11. Additional legal terms
The platform is not intended for persons under 18. In the event of a reportable breach, T3 will notify the Information Regulator and affected data subjects as required by law.
12. Cookies and analytics
We use essential cookies and may use analytics cookies to improve platform performance and user experience. Disabling cookies may affect platform functionality.
13. Liability, disputes, and updates
T3 is not liable for service quality delivered by participating businesses. If you dispute a charge, submit transaction details within 7 days and we will investigate. Terms may be updated from time to time, and the current version will be available on the web app.
14. Contact details
T3 Engage (Pty) Ltd
Email: info@t3tip.co.za
Information Officer: Christian Coetzee (info@t3tip.co.za)